Terms & Conditions

Welcome to Maison Elora. These Terms & Conditions govern your use of our website and the purchase of products from https://elora-maison.com  By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Maison Elora operates the website https://elora-maison.com and offers products for sale through our online store.

For any questions regarding these Terms, please contact us:

Email: Support@elora-maison.com 

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this site.

3. Products

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, size, or appearance may occur due to different screen settings or manufacturing processes.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing

All prices displayed on our website are shown in the selected currency and include applicable taxes where required by law unless otherwise stated.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed. If this occurs, you will be contacted before your order is processed.

5. Orders

By placing an order, you agree that:

• All information provided is accurate and complete.
• You are authorized to use the selected payment method.
• Your order is subject to acceptance and availability.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

6. Payment

Payment must be received in full before your order is processed and shipped.

We accept secure payment methods offered through our checkout system.

7. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Unexpected delays caused by customs, shipping carriers, weather conditions, or other circumstances beyond our control may occur.

Please refer to our Shipping Policy for complete shipping information.

8. Returns & Refunds

Returns are accepted within 30 days of delivery, provided the item is unused, in its original condition, and in its original packaging.

Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.

For complete details, please refer to our Return & Refund Policy.

9. Defective or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photographs of the product.

Where appropriate, we will provide a replacement or issue a refund.

10. Order Cancellations

Orders may be cancelled within 24 hours after purchase.

Once an order has entered our fulfillment process, it can no longer be cancelled.

11. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and website design—is the property of Maison Elora or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Maison Elora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

13. Accuracy of Information

We make every effort to ensure the information on our website is accurate and up to date. However, we cannot guarantee that all information is complete, current, or error-free.

14. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing consumer transactions, without regard to conflict of law principles.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Maison Elora

Website: https://elora-maison.com

Email: Support@elora-maison.com